Stok-Vel
Register
Straight answers — no small print surprises

Questions, answered plainly

Everything committees and members ask us, in one place. Can't find yours? Ask us directly — details at the bottom.

The basics

Do you hold our money?

No. You keep your own bank account — we only keep the records. The app never receives, holds, or moves your savings. The only payment we ever process is our own R399 monthly subscription.

Do we change how we run meetings?

No. Keep meeting and paying cash exactly as you do today. An admin records who paid what in seconds — the app replaces the paper book, not your way of saving.

Who is Stok-Vel for?

Burial societies, grocery and December stokvels, investment and savings clubs — any South African group of 5 to 200+ members that pools and saves together.

Is this another payment app?

No. Payment apps process transactions and leave the administration behind. Stok-Vel is the operating platform for the whole group: records, committee roles, communication, attendance, statements, and reporting — purpose-built for stokvels.

Money & records

Can members see each other's savings?

No — each member sees their own savings plus the group total. Drawdowns are the one deliberate exception: they are visible to the group because they affect the group pot.

What exactly is a drawdown?

A member taking part of their own savings early. It is not a loan — no credit is extended by anyone — and the app blocks any drawdown larger than the member's own available balance.

What about the December payout?

The year-end close pays savings back to each member on record and splits bank interest per your group's rules, equal or pro-rata. It is calculated, logged, and irreversible — not argued over a notebook.

What happens when the committee changes?

The record doesn't live in anyone's drawer. New committee members get their own logins, the full history stays exactly where it was, and the audit trail keeps every past action attributed to the person who took it.

Can we get our records out?

Yes. Members get their own printable statements, and group admins can export the group's records. Your data belongs to your group.

Trust & privacy

Is our data safe?

Encrypted in transit, isolated per stokvel at the database level, protected by mandatory two-factor security for admins, and covered by a tamper-evident audit trail. Full details are on our Security page.

What are our rights under POPIA?

You can ask what personal information we hold about you, have it corrected or deleted, object to certain processing, and complain to the Information Regulator. Our Privacy Policy and PAIA manual explain how, step by step.

Who watches the admins?

Your group does. Every admin action is logged under a named person, and an optional floor representative — chosen from the members — has read-only sight of all of it.

Billing

How much does it cost?

R399 per stokvel per month, first month free. Unlimited members, every feature included, no per-member fees, and never a percentage of your savings.

Who pays the subscription?

The stokvel does, through its admins — like any other group expense. Individual members never pay us anything.

Can we cancel?

Any time, in your account settings; it takes effect at the end of the current paid period. Where the 7-day ECTA cooling-off right applies, you get a refund less the value of services already used.